Best answer: Which goods are not covered by consumer guarantees?

What does the consumer guarantee act not cover?

The Consumer Guarantees Act does not cover: goods normally bought for commercial or business purposes (for example, a photocopier for your business) … goods bought for resale in trade or for use in a manufacturing process. goods given to you by a charity.

What exceptions are there to consumer guarantees?

Exceptions to the consumer guarantees

goods bought from one-off sales by private sellers, such as a private garage sale or school fetes. goods purchased at a traditional auction. goods purchased to be resold or transformed into a product that is on-sold. services for transportation or storage of business goods, or.

What products are covered by consumer guarantee?

What products and services are guaranteed?

  • repair, replacement or refund.
  • cancelling a service.
  • compensation for damages & loss.

What does the Consumer Guarantees Act cover?

The Consumer Guarantee Act (CGA) sets out quality guarantees any business or person in trade must provide to their customers. It makes sure customers get what they pay for and, if needed, a repair, refund or replacement for a faulty product or substandard service.

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Does the Consumer Guarantees Act cover second hand goods?

Under the Consumer Guarantees Act (CGA), you have more legal rights if you buy from a second-hand dealer or a charity shop than if you buy from a private seller. However, if a charity gives you items for your benefit, eg food from a food bank, then you are not covered by the CGA guarantees.

What Australian consumer law covers?

The Australian Consumer Law (ACL) includes: a national unfair contract terms law covering standard form consumer and small business contracts; a national law guaranteeing consumer rights when buying goods and services; … penalties, enforcement powers and consumer redress options.

Can consumer guarantees be excluded?

Consumer guarantees cannot be excluded, restricted or modified. Consumers who have purchased a faulty product have rights under the consumer guarantees regime to a remedy such as a repair, replacement or refund.

What are examples of consumer protection?

Federal Competition and Consumer Protection Commission

  • Right to value for money: Products and services MUST give value for money.
  • Right to Safety: …
  • Right to Information: …
  • Right to Choose: …
  • Right to Redress: …
  • Right to Consumer Education: …
  • Right to Representation:

What are the 8 consumer rights?

The eight consumer rights are: Right to basic needs, Right to safety, Right to information, Right to choose, Right to representation, Right to redress, Right to consumer education, and Right to healthy environment.

Which consumer law covers the goods we buy?

The quality of goods and services that consumers purchase are addressed by the Sale of Goods Act 1893 and the Sale of Goods and Supply of Services Act, 1980.

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What are the nine consumer guarantees?

These include nine (9) guarantees for goods: (i) acceptable quality; (ii) fit for a particular purpose; (iii) match description; (iv) match the sample or demonstration model; (v) express warranties will be honoured; (vi) spare parts and repair facilities will be available for a reasonable time after purchase; (vii) …